Kingson Chan

About

Specializing in project delivery, technology consulting, and solutions implementation across various industries, with extensive experience leading end-to-end client-facing digital transformation and system integration projects in both the public and private sectors. Skilled in stakeholder engagement, Agile delivery, workflow redesign, and cross-functional leadership, with a strong focus on bridging business needs with technology to deliver timely, high-quality outcomes that drive measurable impact.

Experience

Project Manager — SIFT Analytics Group (Present)

Managed implementation and delivery of technology and data analytics projects (Qlik Sense, AWS Cloud, Freshworks, Alteryx).
Oversaw end-to-end project activities including risk monitoring, scheduling, and critical path management.
Reviewed and prepared project documentation to meet client requirements and quality standards.
Defined resource plans, conducted performance assessments, and led post-implementation reviews.
Managed incidents effectively, ensuring timely resolution per SLA.

Management Consultant — Accenture

Led IT system implementation and change request projects for 2 public services clients.
Managed full IT project lifecycle from requirement gathering, SIT/UAT to Go-Live deployment.
Applied Agile methodology to improve system reliability by 20%.
Advised clients, directors, and developers using service design principles.
Managed RFP assessments and performed fit-gap analysis for project tenders.

Business Strategy — ADDX

Conducted Go-to-Market research across 6 jurisdictions.
Enhanced analytics using Amplitude and PowerBI for tracking performance metrics.
Monitored fintech project KPIs and reported insights to management.
Supported execution of partnerships with financial institutions.

Business Development — Shopee

Conducted market and industry analysis to identify high-potential sellers.
Managed internal campaigns, promotions, and revenue initiatives.
Analysed competitor pricing and event performance for strategic growth.

Risk Assurance – Digital Trust — PricewaterhouseCoopers (PwC)

Conducted IT audits and reviewed technology and business process controls for 2 multinational clients.
Analysed, assessed, and advised on IT General Controls, Application Controls, cyber risks, access security, data analytics, and disaster recovery.
Performed regulatory compliance reviews and gap analysis on MAS Outsourcing guidelines, Technology Risk Management, Cyber Hygiene Notice, and Payment Services Act.
Evaluated and tested IT dependencies and mitigating controls for deficiencies in IT General Controls.

Financial Control Analyst — OCBC Bank

Analysed inter-departments' cost efficiency output and budgeted performance to identify areas of improvement.
Executed Unit Performance Time control and analysed departments' KPIs and performance reports to improve Business Process Flow by 20%
Conducted Accounts Payable into Oracle system within a stipulated time frame.

Projects

System Enhancement & Maintenance — Delivered Qlik-based analytics solutions for clients in the public services sector by managing new and ongoing Service Requests and Change Requests related to system and application enhancements, maintenance, and support. Led the implementation and delivery of technology solutions, overseeing project activities to ensure on-time completion. Reviewed and prepared project documentation to align with client requirements and internal quality standards, defined resource plans, conducted performance assessments, and carried out post-implementation reviews to resolve outstanding issues. Managed incidents efficiently, ensuring timely resolution in line with Service Level Agreements.
System Integration — Integrated OutSystems-based platform with 61 subsystem interfaces for LTA client in the transport industry, user experience and streamline workflows. Defined enhancement scope, facilitated baseline specification discussions, and analyzed complex subsystem interfaces to ensure seamless integration. Led cross-stakeholder engagements to develop a comprehensive understanding of the system landscape and redesigned workflows to eliminate redundancies. Implemented centralized automation to improve operational efficiency, transforming the ecosystem into a cohesive, customer-centric solution.
System Migration — Transitioned legacy reporting system to a secure and reliable Java-based customisable platform for MOE client in the education industry by managing the full project lifecycle, from business requirements gathering to production deployment, coordinating cross-functional teams across onshore and offshore stakeholders. Leveraged Agile methodology to facilitate the successful conversion of over 170 reports and the development of new functionalities, including online report rendering and downloadable outputs. Contributed to significant improvements in system reliability, resilience, and user experience while ensuring clear communication between clients and development teams.

Skills

Category	Skills
Project Management	Agile Project Management, Scrum, Change Management, Stakeholder Engagement, Software Development Lifecycle, Jira, ClickUp, Confluence
Technical	Python, HTML, PHP, JavaScript, SQL, AWS Cloud, Docker, OutSystems, Salesforce, Service Oriented Architecture, Cloud-native solutions
Data & Analytics	Qlik Sense, PowerBI, Amplitude, Data Visualization, Business Process Improvement
Others	Management Consulting, Financial Analysis, Financial Markets & Investment, Accounting, Cloud-Native Solutions

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